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Break time like what's mandated in union contracts? Or the regular ones mandated by law? Or by not setting aggressive work-product targets that necessitate skip
by edoceo 6y ago
Break time like what's mandated in union contracts? Or the regular ones mandated by law? Or by not setting aggressive work-product targets that necessitate skipping the allowed breaks?
- newsclues 6y agoCall centres micromanage staff time, logging every minute and often have an aux code for bathroom breaks, so excessive use can be managed, but it’s impossible to stop human needs.