Went back to my folks during the lockdown because staying alone was not an option anymore, did not use Deliveroo for a few months now. During the first and sec

Went back to my folks during the lockdown because staying alone was not an option anymore, did not use Deliveroo for a few months now. During the first and second lockdown, they shutdown their "help" chat, so no way to complain when your delivery cames 3h late (yes, 3h!! not even a joke) or with half of the order (with the price not adjusted). And now they dare to joke by sending fake bills? I will never order from them again. I thought we had laws to protect the customer, but it seems with enough money you can get away with anything...