This is true in many cases. But in many others, it is the OSS maintainers who are expending the effort responding to the needs of free-software users. Many woul

This is true in many cases. But in many others, it is the OSS maintainers who are expending the effort responding to the needs of free-software users. Many would argue that companies and adopters of OSS are creating negative externalities for those maintainers, who presumable accept that cost for the sake of their ideals or reputation.