I manage a few of these. One I have installed at a customer location acted very strangely until I ran it through a full factory reset. I observed the UI was hi

I manage a few of these. One I have installed at a customer location acted very strangely until I ran it through a full factory reset. I observed the UI was hiding the ability to apply updates, SSH was enabled, but it didn't allow me to connect and the name of it was changed to what looked like the MAC address. No permissions were changed, the UDM was sitting unattended and the other administrative user did not update their password prior to this happening. I am very paranoid and ended up doing a full reset as I was only able to partially administrate it. Has anyone else had a similar experience? P.S. The full reset did seem to resolve it