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I'm pretty sad about this because I personally liked Ubiquiti products and the quality of them.

by nkotov 6y ago

TheCapn 6y ago
Agreed. I often tell people when they ask for company/product recommendations that I can only really recommend somebody after they've screwed up. Any company can deliver product without hassle, but the ones you want to trust are the ones who handle mistakes properly. In this case, I just lost all my confidence in Ubiquiti because they've done the worst thing when it comes to maintaining my trust, lie and deceive.
- adkadskhj 6y ago
  Yea. Sucks too because yes, this is gross but their _hardware_ might still be good.. if only you could easily run it at home without their cloud. But it seems that's been getting more and more difficult. Yeesh.
  - SparkyMcUnicorn 6y ago
    For most of their devices you can run 100% locally. That said, my UAP-AC-PRO at home has been on the fritz lately and I'm a bit lost on what I should upgrade to. This news comes on top of a lot of issues I've had with them lately, mostly around firmware updates and broken promises.
  - xienze 6y ago
    > if only you could easily run it at home without their cloud. Am I missing something with all these comments talking about “needing” a cloud account? I have two of their APs and a USG, and I don’t do anything in the cloud. I have a Cloud Key on my network, but that was just for convenience. I could’ve run their management software locally.
gh123man 6y ago
I'm in the same boat. I bought my Edge Router Lite probably 8 years ago and it's easily been the best $99 I ever spent on networking gear and it's still working amazingly well. Before the Edge Router I couldn't imagine having a home network that didn't need a router reboot once/week. I've grown into many of the ER features over the years. Also fun fact - the storage is literally a USB flash drive plugged into a standard USB-A port under the cover! (which is totally upgradable). I will forever be impressed with this product.
- tssva 6y ago
  Wish they had kept that design for the ER-X. The flash memory on mine failed after 3 years which is a pretty common problem with the ER-X.

I'm pretty sad about this because I personally liked Ubiquiti products and the quality of them.

by nkotov 6y ago

I'm pretty sad about this because I personally liked Ubiquiti products and the quality of them.

Agreed. I often tell people when they ask for company/product recommendations that I can only really recommend somebody after they've screwed up. Any company can deliver product without hassle, but the ones you want to trust are the ones who handle mistakes properly. In this case, I just lost all my confidence in Ubiquiti because they've done the worst thing when it comes to maintaining my trust, lie and deceive.

adkadskhj 6y ago
Yea. Sucks too because yes, this is gross but their _hardware_ might still be good.. if only you could easily run it at home without their cloud. But it seems that's been getting more and more difficult. Yeesh.
- SparkyMcUnicorn 6y ago
  For most of their devices you can run 100% locally. That said, my UAP-AC-PRO at home has been on the fritz lately and I'm a bit lost on what I should upgrade to. This news comes on top of a lot of issues I've had with them lately, mostly around firmware updates and broken promises.
- xienze 6y ago
  > if only you could easily run it at home without their cloud. Am I missing something with all these comments talking about “needing” a cloud account? I have two of their APs and a USG, and I don’t do anything in the cloud. I have a Cloud Key on my network, but that was just for convenience. I could’ve run their management software locally.

gh123man 6y ago

I'm in the same boat. I bought my Edge Router Lite probably 8 years ago and it's easily been the best $99 I ever spent on networking gear and it's still working amazingly well. Before the Edge Router I couldn't imagine having a home network that didn't need a router reboot once/week. I've grown into many of the ER features over the years. Also fun fact - the storage is literally a USB flash drive plugged into a standard USB-A port under the cover! (which is totally upgradable). I will forever be impressed with this product.

tssva 6y ago
Wish they had kept that design for the ER-X. The flash memory on mine failed after 3 years which is a pretty common problem with the ER-X.