Google's intention with search, to return exactly the most relevant information for any query, seems a bit like the strive for a grand unified theory of physics

Google's intention with search, to return exactly the most relevant information for any query, seems a bit like the strive for a grand unified theory of physics. It's a noble ambition, but there are going to be a lot of mistakes and missteps along the way; it's probably going to take an awful long time to arrive there, if it ever happens; and when we do get there a lot of people are going to be upset by it. I really appreciate that you've stepped forward with both information about the effects of the changes and what you've done to remedy the situation. I'm keen to see your followup posts, and I will be keen to see what future changes Google implements and how they improve things for you, me, and everyone. But as time has shown, holding out hope for Google to do anything specifically helpful has been a disappointment in so many instances I've lost count.