It's not just incompetency, it's malice, to treat your own customers in this fashion. But this is what happens when there is consistently no consequences for th

It's not just incompetency, it's malice, to treat your own customers in this fashion. But this is what happens when there is consistently no consequences for these kinds of breaches. Neither government nor market punishes these kinds of events in any meaningful (cost penalty) way. All the cost is shouldered disproportionately by victims.