I feel in this case they feel that they'd soon become irrelevant if they don't handle crypto. But as a customer I'd rather use fiat for day to day bills and rep

I feel in this case they feel that they'd soon become irrelevant if they don't handle crypto. But as a customer I'd rather use fiat for day to day bills and replenish that fiat account whenever I want from crypto - with low fees, security and ease of access.