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I am pretty happy with Linode for the most part and haven't experienced many issues. However when we have had issues, diagnosed the issue and filed a ticket we
by hartror 15y ago
I am pretty happy with Linode for the most part and haven't experienced many issues. However when we have had issues, diagnosed the issue and filed a ticket we get always get told it is a known issue and "Apologize for inconvenience".
Why do I have to contact them to be told they are having an issue? Why can't they let me know asap so I can mitigate any problems they are having.
The last issue we had was their backup system was failing and by the time we discovered it, it had been broken for days.
- keidian 15y agoYou can check their status page at http://status.linode.com/ http://status.linode.com/ or drop by irc.oftc.net in the #linode channel. They also usually tweet as well.
- hartror 15y agoNone of which they had done. And their backup system isn't exactly something straight forward to setup monitoring of to notice there was an issue.