> I wonder why their legal department would PREVENT them from saving their users. Good legal departments understand that the company is there to serve the user

> I wonder why their legal department would PREVENT them from saving their users. Good legal departments understand that the company is there to serve the users and make them happy and operate within those constraints (even trading off possibly liability when it makes the products sell better). Horrible legal departments will block anything that has even a smell of liability, even when it comes to sabotaging the product itself and hiding serious issues from users and employees. I've met way too many ones from the second group.