I have distant family that works for Amazon and they say their warehouse in the middle of the US is full of people who love it there. That the vast majority are

I have distant family that works for Amazon and they say their warehouse in the middle of the US is full of people who love it there. That the vast majority are very happy and the rules are pretty lax as long as you do your job. Why is is shocking that there are people who work at Amazon who are happily employed?