One auto update they broke my laptop's ability to connect. Turns out they'd auto enabled 5 GHz band steering, but my laptop's chipset only did 2.4 GHz. Even whe

One auto update they broke my laptop's ability to connect. Turns out they'd auto enabled 5 GHz band steering, but my laptop's chipset only did 2.4 GHz. Even when it was enabled, the Android management app said the setting was disabled. Customer support directed me to the forums. Ubiquiti didn't respond to my post. I posted on a thread where someone else was seeing the same problem, where a number of people gaslit me and blamed me for the problem. I still have no idea if they've fixed their band steering. Or how they decided to force 5 GHz on a 2.4 GHz chipset. Or how to get support. Or how to report a problem. Definitely won't be buying their products in future. https://community.ui.com/questions/Intel-Centrino-2200-N-client-cant-connect-due-to-Optimize-for-High-Performance-Devices-setting/af79e64c-978d-49bb-a61d-9fe025a725ed https://community.ui.com/questions/Intel-Centrino-2200-N-cli... https://community.ui.com/releases/UniFi-Network-Controller-5-12-35/45726736-ee4c-4172-877a-a2303f5d3627?page=10 https://community.ui.com/releases/UniFi-Network-Controller-5... https://community.ui.com/questions/Default-AUTO-OPTIMIZE-NETWORK-off/4605b0fb-52e6-4793-8e01-514b6fb39b44 https://community.ui.com/questions/Default-AUTO-OPTIMIZE-NET...