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> Meaning, if I buy an iPhone in Europe, Apple won't service it under warranty in the US and visa versa. I have to mail it to the country of purchase. Anecdota
by 4ad 6y ago
> Meaning, if I buy an iPhone in Europe, Apple won't service it under warranty in the US and visa versa. I have to mail it to the country of purchase.
Anecdotal, but I had my EU-bought hardware serviced multiple time by Apple in the US. In fact, Apple replaced my battery of my EU-bought laptop for free, even though my laptop was long out of warranty.
Additionally Apple US has fixed my hardware when Apple EU has refused to do so claiming it had no problem.
I Have Apple Care, if that matters.
People like to complain about Apple support all the time, but in my experience, Apple has been the only company where I've had a good warranty experience, though that was in the US. In the EU, it's a disaster.
- Nullabillity 6y ago> I Have Apple Care, if that matters. That's the hilarious thing about Apple. You overpay on the hardware so that you can get gouged on the software, while overpaying for a subscription to be able to overpay for repairs.
- reaperducer 6y agowhile overpaying for a subscription to be able to overpay for repairs. You might want to refine your talking points. This has been standard practice for electronics companies at least since the 1970's. Probably longer. You pay for an extended warranty. That's why it's called "extended."
- Nullabillity 6y ago> You pay for an extended warranty. I mean sure, many stores try to flog them. But Apple is the only manufacturer that tries to make them a thing, over here at least. (Aside from them being ~useless, since manufacturing defects are covered by the Reklamationsrätt anyway, and accidents go under your existing home insurance).