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"And the user experience is the key: cash and credit cards are convenient as long as you have them with you..." - I'm yet to get out of my apartment without my
by jimbobimbo 15y ago
"And the user experience is the key: cash and credit cards are convenient as long as you have them with you..." - I'm yet to get out of my apartment without my wallet that has my money, credit cards and ids, I did get out of apartment without my phone quite a few times. Another problem is: how would I use my phone to pay for goods? Some mobile app? Good luck finding merchants accepting these around. NFC? Hey, I do have a Chase card with NFC feature. Guess how often I can use it? Only in a couple of supermarkets and only if their terminals are not broken, which happen rather often. By all means, keep pushing mobile payments, but don't paint it as a silver bullet, please.
- pavel_lishin 15y ago> Another problem is: how would I use my phone to pay for goods? Some mobile app? I bet people asked the same question about credit cards when they were a brand new thing.
- jimbobimbo 15y agoYes, but now we (almost) all do have credit cards and this makes little incentive for merchants to upgrade to something new, which tries to solve the solved problem by replacing one thing to carry around with another thing to carry around.
- pavel_lishin 15y agoBut that other thing is almost always present - it's not another thing you have to carry, it's adding capability to something almost everyone carries around. And again, back in the day, there was no incentive to add new fangled credit card readers, when everyone just carried cash and checks around anyway, etc., etc.
- jimbobimbo 15y agoThe benefits of going from carrying cash or writing checks to swiping card were clear - the benefits of going from swiping card to swiping phone or poking into some application are not so obvious.