"There have been several news articles... [links]" seems like a clever way to get in negative articles about it into the system, while acting innocent. Unless

"There have been several news articles... [links]" seems like a clever way to get in negative articles about it into the system, while acting innocent. Unless you think this person actually believed nobody noticed these articles or the tweets? They were trending on Twitter long before this was posted, and I knew about them. Of course Amazon PR did.