Well, from my experience at Fortune 500s, they do encounter these problems, but they're supported by internal IT departments. As developers (I just assume every

Well, from my experience at Fortune 500s, they do encounter these problems, but they're supported by internal IT departments. As developers (I just assume everyone on HN is one by default), we aren't really the intended audience. If office products are essential to your job, having someone to support you when your presentation is messed up (or even blame) is really important. Collabora's support model allows companies to outsource that support responsibility, similar to http://electric.ai/ http://electric.ai/ Does it make financial sense for their users? I don't know. But I can see the value proposition for someone making office software purchasing decisions, especially if they're concerned about a lesser-known brand like LibreOffice, or think open source software is inherently less reliable.