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The article includes a screenshot: https://assets.documentcloud.org/documents/20532639/amazon-trouble-ticket.pdf https://assets.documentcloud.org/documents/205

by danso 6y ago

The article includes a screenshot: https://assets.documentcloud.org/documents/20532639/amazon-trouble-ticket.pdf https://assets.documentcloud.org/documents/20532639/amazon-t... Seems like a lot of detail (e.g. going back through the past 2 months of tweets to check the source label) for just a "hey this sucks!" protest. Also, seems risky to send a screenshot of your own ticket while logged into the ticket system, though maybe all the login template info is just outside of the cropped screenshot?

vineyardmike 6y ago
>Seems like a lot of detail (e.g. going back through the past 2 months of tweets to check the source label) for just a "hey this sucks!" protest. FWIW, this is how much detail i'd put in for the plausible deniability "this sucks" protest if that were me.
gkoberger 6y ago
"There have been several news articles... [links]" seems like a clever way to get in negative articles about it into the system, while acting innocent. Unless you think this person actually believed nobody noticed these articles or the tweets? They were trending on Twitter long before this was posted, and I knew about them. Of course Amazon PR did.