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I’m not sure why you’re getting downvoted but somebody else has posted an excellent LWN article about the Libreoffice enterprise licensing issue and one of the

I’m not sure why you’re getting downvoted but somebody else has posted an excellent LWN article about the Libreoffice enterprise licensing issue and one of the biggest problems faced by LibreOffice commercial proponents is that MS has historically provided such lousy (non existent) support that people have started believing that it’s absolutely all right for your office suite to have little to no support. Even in enterprise environments. But you would not expect such poor support from any other software, especially if you were paying $100/yr for it, or a few hundreds for a perpetual license.

chrisseaton 6y ago
Yes I think people are commenting and downvoting without any context on what has led to this - people are not in fact happy to pay for support and think they’re fine without it.
- ghaff 6y ago
  Maybe it's different with less sophisticated users, but I can't tell you the last time I went to a company for support on a commercial desktop product. I've either found the answer to a problem by searching or I figure the problem will be fixed (or not) at some point. In general dealing with support is going to take me a bunch of time without a useful result.