I think that tools that collect dust are just not great. The article gives some internal Facebook tool as an example, but it is really a research paper. I asked

I think that tools that collect dust are just not great. The article gives some internal Facebook tool as an example, but it is really a research paper. I asked some friends at Facebook and from my (small) sample I couldn't confirm from anybody to have heard of anybody who used the tool, which means it was maybe just a PR stunt. This is not a problem for research and it is a great paper, but there's just a lot of overselling in the field. On the other hand, everywhere I worked, developer tools that did their job well were easy to adopt. JetBrain is a great example.