Shrinkage. They're trying to point the finger at who's losing their packages. If some sorter scans a package and their tracking system says its in a certain tot

Shrinkage. They're trying to point the finger at who's losing their packages. If some sorter scans a package and their tracking system says its in a certain tote number they're going to assume its there even when, in point of fact, it's not. So when a driver reports a package missing... they want to know he didn't just shove it in his bag. Note that this is readily solvable by having DSP and Amazon Logistics drivers do what Amazon Flex drivers already do: scan every single package individually. If a package comes up missing then flag an Amazon rep to inspect the bag its supposed to be in, verify its missing, snap a quick pic of the tracking#, and then they can take it off your route while they try to find it (and ultimately wind up marking it missing later). That, of course, would mean drivers take more time loading... so of course they'll never do that. They'll just install cameras.