So far this year, I have: 1) rented a video from iTunes which I could not play on my iPod, because it was 2 years old and no longer supported. 2) Not been abl

So far this year, I have: 1) rented a video from iTunes which I could not play on my iPod, because it was 2 years old and no longer supported. 2) Not been able to utilize my eclipse plugins that run on Java 1.6 due to Apple not supporting 64-bit carbon (required for eclipse on osx). This is after they took an extra 12 months just to support java 1.6 at all. Apple made both of these decisions consciously. They make good products to create a good customer experience, then base support purely on ROI with no concern for customer experience.