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So we were doing 2 sets of people. Those over 60 who were on their second shot (because they were over 60), and under 60 essential and ag workers. The over 60 f
by grogenaut 6y ago
So we were doing 2 sets of people. Those over 60 who were on their second shot (because they were over 60), and under 60 essential and ag workers. The over 60 folks were all early AM. So over 60 was in this case a known separator.
The over 60 folks didn't care why text or email, they wanted to do what they needed to do to get their shots. The system we were using was setup for text. It was a tech choice. To them tho, it's a phone number, and they never text, that's what email is for. Why should they have emails and texts and phone calls and because it's hippa, an in web app email system to keep their data secure.
For my mom I'm referring to apple's pushing of iMessage over SMS... she doesn't comprehend the difference and apple's push to get people into their ecosystem is making it impossible to communicate with my mom without carrying around an iphone all day just to respond to her.
- Sevii 6y agoIt is insane to me the amount of pain email not being secure by default causes across the economy. All these apps implementing in-webapp messaging systems that suck, then sending me an email with no information other than that I got a message in a system I look at maybe once per year.
- grogenaut 6y agoMy favorite is that they mark all sorts of sh*t important when it's important to them and not to me. Fo instance, test results, not important, just you have a message... we want to make you an offer? important!
- hedora 6y agoHer iphone is probably misconfigured. She probably has two contacts for you, one email-only, and one telephone only. If you merge the contacts, it should start defaulting to sms.
- grogenaut 6y agoI'll try that thanks for the advice. Next time I can fly across the country to visit her.
- guenthert 6y agoNot sure about not able to understand, but as you age, you've been through a couple of technological and societal shifts (or "revolutions") and your patience runs thin to adapt to the currently hot (not necessarily better) one. You should see my eyes rolling every time someone mentions those portable, gps-equipped, always-on, always-connected telescreens called "smart phones".