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if there is a sufficiently large issue with the product itself, the vendor is monetarily incentivised to fix it asap. I personally have no expectation of that f
by hvasilev 6y ago
if there is a sufficiently large issue with the product itself, the vendor is monetarily incentivised to fix it asap. I personally have no expectation of that for free / os software.
- silvestrov 6y ago> sufficiently large issue My experience is that for 99% companies there is absolutely no way to be "sufficiently large" for Oracle to take notice of any bugs/problems with their SQL database. As you don't have the source, there is no way to get the problem fixed. With open source software you can go on the market and hire one of the developers or an independent contractor.
- ab_testing 6y agoI think it depends on the type of Oracle product that you are implementing. Having implemented Oracle packaged products for a long time (ERP, OBIEE etc.), there are hundreds of known bugs in each of the modules. In fact, many times, new clients comb through the bug reports before implementing a new module to check if a listed feature has a bug.
- blihp 6y agoNot with Enterprise software they aren't. The vendor contracts (as it's typically written on the vendors paper rather than the customers) have more than enough wiggle room to get out of virtually any scenario. It's only with smaller software companies where you may be able to negotiate these sorts of terms.