3 ms·
Bureaucracy kills people. Software can only do so much when some regulation mandates that a document needs to be printed, signed and brought on premise.
by incrudible 6y ago
Bureaucracy kills people. Software can only do so much when some regulation mandates that a document needs to be printed, signed and brought on premise.
- bombcar 6y agoMultiple options are the answer - not some modern web app. I’m sure we can find people who have died simply because they can’t navigate a webpage or an app. As techies we assume having an app for something is the way to go - but there are many who do not have access and being able to fill out a printed form and submit it by hand is a better solution for them.
- EamonnMR 6y agoAgree strongly with multiple options. Especially because if Web Form becomes the only option, it'll still be the only option in 25 years when everything else is via brain interface.
- madsbuch 6y agoThis is very dependent on jurisdiction. I haven't had a piece of governmental paper in my hands in my adult life (just over a decade). However, in Denmark we are very dependent on a working public IT infrastructure. After all, we are one of the countries that registers the most about their citizens.
- gumby 6y ago> Bureaucracy kills people. Well, sure. But bureaucracy saves people too, and probably the balance is overwhelmingly to the second. It’s just hard to see things when they work like road safety regulations, food safety regulations, building codes and the like. And when things work, few people complain about them; those who do may be ones who suffer a local inconvenience or lose cost-free access to a negative externality.