Specific to books, "Failure Is Not an Option: Mission Control From Mercury to Apollo 13" was pretty good from Gene Kranz and as I recall covered many of the inc

Specific to books, "Failure Is Not an Option: Mission Control From Mercury to Apollo 13" was pretty good from Gene Kranz and as I recall covered many of the incidents in the US space program. I don't think I ever found a copy of the Chris Kraft one but heard it's pretty good as well. And as others have suggested, reading flight accident reports, or watching the videos made off of them tends to be valuable. Also, I think NASA published a bunch of research on human factors at one point, but it's been a long time since I've looked it up. And last, specific to our industry, the SRE Books have a couple chapters on incident response: https://sre.google/books/ https://sre.google/books/