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PagerDuty has some docs on this system: https://response.pagerduty.com/getting_started/ https://response.pagerduty.com/getting_started/ And I believe this is t
by theptip 6y ago
PagerDuty has some docs on this system: https://response.pagerduty.com/getting_started/ https://response.pagerduty.com/getting_started/
And I believe this is the system Google recommends in their SRE books: https://sre.google/sre-book/managing-incidents/ https://sre.google/sre-book/managing-incidents/.
It’s a bit heavyweight for a small team but has some very useful concepts.