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When the work is managed well there's never need for escalations, defusing, death marches and therapy.
by loopz 6y ago
When the work is managed well there's never need for escalations, defusing, death marches and therapy.
- skohan 6y agoBut I think the parent comment's point is that this can be a very challenging job. A good manager's task is to absorb the chaos of the outside world, and give the team a calm, structured workflow. It's easy to see where a manager is failing, but if they're doing their job right their work is invisible.
- loopz 6y agoWhat is creating the chaos outside the "developer bubble"? Is progress well managed, or not. So we reward visible work. The higher flames in Ops the better, to not be invisible. This is why manager must have domain knowledge.