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Even if they "Anonymize" the data? I don't really know all the specifics of GDPR. Do they currently offer people in EU a way to download/review/delete (for re
by LinuxBender 6y ago
Even if they "Anonymize" the data? I don't really know all the specifics of GDPR. Do they currently offer people in EU a way to download/review/delete (for real) all their data?
- Rygian 6y agoIt's really hard to figure if a text message contains PII or not, so they would have to anonymize everything, meaning transform the text message into random garbage. At that point the only thing that remains is the metadata about timestamps. I haven't checked whether they're complying or not, but as an European citizen it is my legal right to download all my personal data hosted by them, and to have them migrate it for me to one of their competitors.
- kevan 6y agoI don't think you could anonymize chat messages with any level of confidence. Not an expert in this but my team generally has to treat free-text fields at the highest level of data classification because they could contain anything. The best you could do is try to mask obvious PII like phone number patterns but that's definitely not sufficient.