If co-ops have a problem with human customer service (which I can totally imagine, although I've never heard of REI), then wouldn't that mean that the gig econo

If co-ops have a problem with human customer service (which I can totally imagine, although I've never heard of REI), then wouldn't that mean that the gig econonmy is exactly where co-ops could potentially compete anyway? Rideshare and food delivery apps do almost zero human customer service, it's nearly all automated (and in the rare cases it's not, it takes hours or days to get a refund).