While it is great to see drivers disrupting the space, one particular aspect is might be missing. Uber/Lyft or any ride hailing company kind of acts as an media

While it is great to see drivers disrupting the space, one particular aspect is might be missing. Uber/Lyft or any ride hailing company kind of acts as an mediator between driver and rider. If there is any issue between driver and rider, ride hailing apps provide certain "guarantees" for both in terms of experience and financials which might be more biased towards drivers in this initiative.