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It seems the catch is the same as with Wasabi. It says everywhere on the site that egress is free and there's no hidden fees. Except for this FAQ entry [1]: >

by quyse 6y ago

It seems the catch is the same as with Wasabi. It says everywhere on the site that egress is free and there's no hidden fees. Except for this FAQ entry [1]: > Pricing for Polycloud is only $0.004 per GB per month. There are no other fees as long as you do not egress more than 100% of your data during the month. If you do egress more than 100% of the amount of data you have stored then you will only be charged $0.01 per GB for any overages. Looks like a hidden fee to me. Note that even the Pricing page [2] does not mention it, and the calculator does not allow to enter egress volume for calculation. [1] https://crowdstorage.com/faq/#what-is-the-pricing-for-polycloud https://crowdstorage.com/faq/#what-is-the-pricing-for-polycl... [2] https://crowdstorage.com/products/polycloud/pricing/ https://crowdstorage.com/products/polycloud/pricing/

onionjake 6y ago
This is great feedback. We are redesigning the website right now and will make sure it is more prominent.
- gccs 6y ago
  Change it to: exgress is free as long as you don't use it
  - nine_k 6y ago
    Egress is free as long as you use it for individual backup, or for other data you want to keep just in case and mostly discard, like old logs.
    - igetspam 6y ago
      If I do the math but I store a lot of data that gets served by a CDN. It rarely changes and is requested enough that it will stay in the cache. I'm already paying for the CDN, so I can't save there but if can save on storage, it could be useful. I'm not disagreeing with the point that that pricing is clear or not "hidden" but more that there's a use case here that can make sense.
19h 6y ago
That's pretty expensive. Storing a 250GB backup = $1. Sending to 2 machines 500GB - 250GB = $2.5. Sending to 10 machines 2500GB - 250GB = $22.5. How is storing this data so much cheaper than sending it? Especially given that it's stored redundantly? I can't wrap my head around the fact that electrical signals are priced higher than equivalent HDDs. Example, HGST 4TB MegaScale -- $60, or $13.46 per TB. Storing 4TB at 0.004 = $16. Transferring it 10 times would be $400. Total $416, or $356 more than an actual physial hard disk. Imagine getting a 4TB HDD, transferring the data to 10 computers and then throwing it away. Being able to pay for excess egress is better at least than risking getting your contract killed by Wasabi if your egress exceeds your traffic.
- ddorian43 6y ago
  > Sending that backup to 10 machines 2500GB - 250GB = $22.5. They aren't doing 20x replication. They do 20+20? erasure coding, so the overhead is 2x or less. > Being able to pay for excess egress is better at least than risking getting your contract killed by Wasabi if your egress exceeds your traffic. You can upload dumb storage as needed in Wasabi. I assume you can do the same here.
  - 19h 6y ago
    > They aren't doing 20x replication. They do 20+20? erasure coding, so the overhead is 2x or less. With "sending that backup to 10 machines" I meant "egress 10x of 250GB" = 2500GB. With a pricing of $0.01 per GB after egress tops 100% of stored data, or 250GB, that's 0.01 * 2250 = $22.5. I'm not talking about replication overhead on their side.
- vitus 6y ago
  One thing that stands out to me is an unintended consequence of the pricing structure: Storing a 250GB backup and sending to 10 machines: $1 for storage, $22.5 for egress. Storing a 250 GB backup, 2250GB of /dev/zero, and sending your backup to 10 machines: $10 for storage, $0 for egress.
  - xyzzy123 6y ago
gpm 6y ago
Wow, that's just outright false advertising (assuming they are actually charging for egress)... Here is everything the pricing page, signup page, and TOS (which reference the first) have to say about paying for egress... I especially like the part where they are calling this hot storage, which certainly implies that it might be accessed more than once a month. Pricing page [1] > We have no hidden fees and the monthly calculator to prove it. > Egress $0.00 > No charge for egress, ops, or retrieval. > With Polycloud from CrowdStorage, you only pay for the storage you need. And we never penalize you with fees for accessing your data. > No egress charges > We keep it simple—access your data when you want it, without being nickel-and-dimed with hidden fees. > Hot storage for cold storage prices. > Don’t overpay to get the speed you need. Polycloud delivers quick access you data whenever you need it. > Egress $0.00 Signup page [2] > Everything you need to store your data for only $4 per TB/mo and no hidden fees. Terms of service [3] > 6.1 Device Backup. In the event that you subscribe to a paid version of the Device Backup Services, we will put you on a recurring payment plan that charges you for the fees set forth at https://app.crowdstorage.com/pricing https://app.crowdstorage.com/pricing in advance for each billing cycle. We will charge the payment method you specify at the time of purchase and, if you do not cancel the Services prior to the end of the current billing cycle in accordance with Section 7, you will automatically be charged the then-current fee for the Services at the start of the following billing cycle. > 6.2 Polycloud. With the Polycloud Services, you pay only for what you use. There are no set-up fees or commitments to begin using the Polycloud Services. At the end of each month, you will be charged for that month’s usage of the Polycloud Services as further set forth at https://polycloud.crowdstorage.com/pricing https://polycloud.crowdstorage.com/pricing. [1] Pricing: https://archive.is/K3Dyf https://archive.is/K3Dyf [2] Signup: https://archive.is/c3fAf https://archive.is/c3fAf [3] Tos: https://archive.is/xBKJL https://archive.is/xBKJL
- onionjake 6y ago
  I'm adding some quick edits to the page to make it clearer that it is free egress up to 100% of stored content. We are currently redesigning our website and this will definitely be something we focus on making more upfront and clearer.

by quyse 6y ago

onionjake 6y ago

This is great feedback. We are redesigning the website right now and will make sure it is more prominent.

gccs 6y ago
Change it to: exgress is free as long as you don't use it
- nine_k 6y ago
  Egress is free as long as you use it for individual backup, or for other data you want to keep just in case and mostly discard, like old logs.
  - igetspam 6y ago
    If I do the math but I store a lot of data that gets served by a CDN. It rarely changes and is requested enough that it will stay in the cache. I'm already paying for the CDN, so I can't save there but if can save on storage, it could be useful. I'm not disagreeing with the point that that pricing is clear or not "hidden" but more that there's a use case here that can make sense.

19h 6y ago

That's pretty expensive. Storing a 250GB backup = $1. Sending to 2 machines 500GB - 250GB = $2.5. Sending to 10 machines 2500GB - 250GB = $22.5. How is storing this data so much cheaper than sending it? Especially given that it's stored redundantly? I can't wrap my head around the fact that electrical signals are priced higher than equivalent HDDs. Example, HGST 4TB MegaScale -- $60, or $13.46 per TB. Storing 4TB at 0.004 = $16. Transferring it 10 times would be $400. Total $416, or $356 more than an actual physial hard disk. Imagine getting a 4TB HDD, transferring the data to 10 computers and then throwing it away. Being able to pay for excess egress is better at least than risking getting your contract killed by Wasabi if your egress exceeds your traffic.

ddorian43 6y ago
> Sending that backup to 10 machines 2500GB - 250GB = $22.5. They aren't doing 20x replication. They do 20+20? erasure coding, so the overhead is 2x or less. > Being able to pay for excess egress is better at least than risking getting your contract killed by Wasabi if your egress exceeds your traffic. You can upload dumb storage as needed in Wasabi. I assume you can do the same here.
- 19h 6y ago
  > They aren't doing 20x replication. They do 20+20? erasure coding, so the overhead is 2x or less. With "sending that backup to 10 machines" I meant "egress 10x of 250GB" = 2500GB. With a pricing of $0.01 per GB after egress tops 100% of stored data, or 250GB, that's 0.01 * 2250 = $22.5. I'm not talking about replication overhead on their side.
vitus 6y ago
One thing that stands out to me is an unintended consequence of the pricing structure: Storing a 250GB backup and sending to 10 machines: $1 for storage, $22.5 for egress. Storing a 250 GB backup, 2250GB of /dev/zero, and sending your backup to 10 machines: $10 for storage, $0 for egress.
- xyzzy123 6y ago

gpm 6y ago

Wow, that's just outright false advertising (assuming they are actually charging for egress)... Here is everything the pricing page, signup page, and TOS (which reference the first) have to say about paying for egress... I especially like the part where they are calling this hot storage, which certainly implies that it might be accessed more than once a month. Pricing page [1] > We have no hidden fees and the monthly calculator to prove it. > Egress $0.00 > No charge for egress, ops, or retrieval. > With Polycloud from CrowdStorage, you only pay for the storage you need. And we never penalize you with fees for accessing your data. > No egress charges > We keep it simple—access your data when you want it, without being nickel-and-dimed with hidden fees. > Hot storage for cold storage prices. > Don’t overpay to get the speed you need. Polycloud delivers quick access you data whenever you need it. > Egress $0.00 Signup page [2] > Everything you need to store your data for only $4 per TB/mo and no hidden fees. Terms of service [3] > 6.1 Device Backup. In the event that you subscribe to a paid version of the Device Backup Services, we will put you on a recurring payment plan that charges you for the fees set forth at https://app.crowdstorage.com/pricing https://app.crowdstorage.com/pricing in advance for each billing cycle. We will charge the payment method you specify at the time of purchase and, if you do not cancel the Services prior to the end of the current billing cycle in accordance with Section 7, you will automatically be charged the then-current fee for the Services at the start of the following billing cycle. > 6.2 Polycloud. With the Polycloud Services, you pay only for what you use. There are no set-up fees or commitments to begin using the Polycloud Services. At the end of each month, you will be charged for that month’s usage of the Polycloud Services as further set forth at https://polycloud.crowdstorage.com/pricing https://polycloud.crowdstorage.com/pricing. [1] Pricing: https://archive.is/K3Dyf https://archive.is/K3Dyf [2] Signup: https://archive.is/c3fAf https://archive.is/c3fAf [3] Tos: https://archive.is/xBKJL https://archive.is/xBKJL

onionjake 6y ago
I'm adding some quick edits to the page to make it clearer that it is free egress up to 100% of stored content. We are currently redesigning our website and this will definitely be something we focus on making more upfront and clearer.