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Or report it anonymously using Tor or a remailer. If you do it anonymously, you also get the benefit of being able to safely threaten the bank that you will rel
by mike-cardwell 15y ago
Or report it anonymously using Tor or a remailer. If you do it anonymously, you also get the benefit of being able to safely threaten the bank that you will release the information publicly if they haven't fixed it within x days.
- stephen_g 15y agoOr you could just send them a real letter (I think an institution like a bank would respond better to that than an email). I'd just tell them that I'm a concerned customer who stumbled upon the flaw. I would never threaten them to release it publicly though - I'd tell them that I'd forward the letter to the relevant government organisation. Where I am in Australia this would be something like the BFSO (Banking and Financial Services Ombudsman) and/or ACCC (Australian Consumer and Competition Commission).