3 ms·
Warranty and guarantee ("Gewährleistung") are different things, at least in germany. Warranty is something provided freely by the manufacturer/supplier under wh
by universa1 6y ago
Warranty and guarantee ("Gewährleistung") are different things, at least in germany. Warranty is something provided freely by the manufacturer/supplier under whatever terms they want. Guarantee on the other hand is mandatory, and even though it's two years, after 6 months you have to prove the defect was there from the beginning, which is somewhat complicated for electronics...
- pjmlp 6y agoIf you do it on your own sure, but I usually offload such issues to Verbraucherzentrale and let them do the talk if there is no collaboration, usually it has an higher success rate when they come into play.