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It speaks volumes that you thought to get your gcp support from stackoverflow. Good that it worked that time, but plenty of SO questions go unanswered, they are
by kvz 6y ago
It speaks volumes that you thought to get your gcp support from stackoverflow. Good that it worked that time, but plenty of SO questions go unanswered, they aren’t private, and there’s not much in the way of guarantees if you have a big problem on your hands. I don’t always ask for gcp support but when I do I’m on my own. Like that one time they shut down production because they didn’t like our credit card card anymore, because of a mismatch in nationality and the UI not offering any way I could change the nationality of our account (we were paying for it with my Dutch credit card, but the company is registered in Germany—our German credit card is prepaid, and GCP did not allow such cards), and obviously getting a new credit card took time. I was very relieved that this wasn’t for our main service (on aws), but the statuspage for it, hosted off-aws for obvious reasons. Now, I don’t always ask aws a question, but when I do they are able to timely help, whether with a technical or billing issue.