3 ms·

Google Cloud is just a pleasure to use. It has by far the best documentation, the best user interface, the best CLIs (gcloud etc) and tooling, and they have the

Google Cloud is just a pleasure to use. It has by far the best documentation, the best user interface, the best CLIs (gcloud etc) and tooling, and they have the most accessible teams of any of the other cloud providers. I remember having an issue with firebase authentication a while back, I posted a question on stackoverflow and a firebase team member had answered it within a few hours. Good luck getting any help with AWS Amplify when you encounter any bugs/issues.

twelve40 6y ago
Hm AWS support has been very good to me. Granted we pay for it, but every time I had a question they actually reproduced the situation based on my descriptions, prototyped a solution and came back with exact steps on what to do, pretty quickly, too. (Can't speak for GCP or Azure, I run limited production stuff there since historically we just happened to get a ton of AWS credits first. But, I try to stick with open-source instead of Amazon's proprietary just so that migration or multi-cloud remains an option for us)
kvz 6y ago
It speaks volumes that you thought to get your gcp support from stackoverflow. Good that it worked that time, but plenty of SO questions go unanswered, they aren’t private, and there’s not much in the way of guarantees if you have a big problem on your hands. I don’t always ask for gcp support but when I do I’m on my own. Like that one time they shut down production because they didn’t like our credit card card anymore, because of a mismatch in nationality and the UI not offering any way I could change the nationality of our account (we were paying for it with my Dutch credit card, but the company is registered in Germany—our German credit card is prepaid, and GCP did not allow such cards), and obviously getting a new credit card took time. I was very relieved that this wasn’t for our main service (on aws), but the statuspage for it, hosted off-aws for obvious reasons. Now, I don’t always ask aws a question, but when I do they are able to timely help, whether with a technical or billing issue.

twelve40 6y ago

Hm AWS support has been very good to me. Granted we pay for it, but every time I had a question they actually reproduced the situation based on my descriptions, prototyped a solution and came back with exact steps on what to do, pretty quickly, too. (Can't speak for GCP or Azure, I run limited production stuff there since historically we just happened to get a ton of AWS credits first. But, I try to stick with open-source instead of Amazon's proprietary just so that migration or multi-cloud remains an option for us)

kvz 6y ago

It speaks volumes that you thought to get your gcp support from stackoverflow. Good that it worked that time, but plenty of SO questions go unanswered, they aren’t private, and there’s not much in the way of guarantees if you have a big problem on your hands. I don’t always ask for gcp support but when I do I’m on my own. Like that one time they shut down production because they didn’t like our credit card card anymore, because of a mismatch in nationality and the UI not offering any way I could change the nationality of our account (we were paying for it with my Dutch credit card, but the company is registered in Germany—our German credit card is prepaid, and GCP did not allow such cards), and obviously getting a new credit card took time. I was very relieved that this wasn’t for our main service (on aws), but the statuspage for it, hosted off-aws for obvious reasons. Now, I don’t always ask aws a question, but when I do they are able to timely help, whether with a technical or billing issue.