3 ms·

Thanks for sharing your experience :) In my view, ability to connect with your customers post-experience was a home run! From what I have read most small busi

Thanks for sharing your experience :) In my view, ability to connect with your customers post-experience was a home run! From what I have read most small businesses do not have the necessary infrastructure to do that. Curious to know what technologies did you use to capture that? Also, did you have cases where customers tried to reuse their groupons?

joeguilmette 15y ago
Everyone signs a waiver, so we collect their email address from that and add them to an email promotion list. So I guess the technology would be the mighty pen :) We did have a few cases where we caught people... We just called them out and they paid. We are lucky because we have everyone's contact info and keep good records.