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I'm often confused at how poor so many engineers' product-sense is. Especially infra engineers (speaking as one). It's one thing to not have good product-sense
by alecbz 6y ago
I'm often confused at how poor so many engineers' product-sense is. Especially infra engineers (speaking as one). It's one thing to not have good product-sense when you're not the user, but for products like Heroku you literally are.
My best guess is that a lot infra engineers actually value seeing the complexity and being able to understand all the pieces being used in the system more than they value getting something working quickly and easily.
- jack_riminton 6y agoIt must be something to do with forgetting how hard things are for novices Reminds me of the famous old HN comment about Dropbox
- ulisesrmzroche 6y agoThat one never gets old.
- colesantiago 6y agohttps://en.wikipedia.org/wiki/Curse_of_knowledge https://en.wikipedia.org/wiki/Curse_of_knowledge
- j4yav 6y agoIt’s from getting caught out when they’ve hidden the setting that is causing your site to be down in the name of making things easier. I’m not saying it’s right or wrong, but that’s where it comes from.