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While NLP chatbots are clever tech and probably work for the gadget-enamored, to me they just seem patronizing and rarely if ever produce helpful answers to my
by gigama 6y ago
While NLP chatbots are clever tech and probably work for the gadget-enamored, to me they just seem patronizing and rarely if ever produce helpful answers to my questions. Faster and more direct is a simple ddg.gg query.
“Support, Lead, Engage” sounds more like a middle-manager’s product enhancement slogan. Might sound good in the meeting, but winds up leading to kafka-esque support scenarios and customer disengagement.
Reminds me of the dystopian chatbot OMM 0000 from THX1138 https://en.wikiquote.org/wiki/THX_1138 https://en.wikiquote.org/wiki/THX_1138