Not sure about the new ones, but the old butterfly key caps were really thin and brittle plastic. And unlike other laptops they were attached with hooks and cli

Not sure about the new ones, but the old butterfly key caps were really thin and brittle plastic. And unlike other laptops they were attached with hooks and clips, which makes it hard to remove the cap without snapping the flimsy hook. It's just cheaply made. Compared to something like my t480s, I've been pounding on it for a few years now and no issues whatsoever, I can spill a drink, it's full of crumbs and dust, but still going. I even dropped it, replaced the lcd in a local shop. Screw apple, I'm not going back, even the m1 is not tempting me. I love the ports, repairability and ruggedness too much to give it up.