"Product" is military/intelligence-speak for synthesizing knowledge/information/an analysis into a document/artifact. "Customers" of that product are basically

"Product" is military/intelligence-speak for synthesizing knowledge/information/an analysis into a document/artifact. "Customers" of that product are basically stakeholders or the people who requested that an intelligence unit _produce_ the product. e.g. if you have a UAV flying over a region of interest for long period of times, on a schedule, a product out of this flight would be the analysis of traffic/footprints over the region over time, say as a heatmap over a satellite picture. e.g. if you collect and analyze data from the data warehouse of your company, to answer a question you have about a possible implementation choice and the effect it would have on scaling your systems, and write this down into an architecture decision record (ADR) or something similar. In intelligence-speak, that ADR would be a product.