I used to support a call center. One of the things we did was monitor that the call agents gave the disclosure for each call. One sticky point was that if we ha

I used to support a call center. One of the things we did was monitor that the call agents gave the disclosure for each call. One sticky point was that if we had to get a 2 borrower on the line, we had to give the disclosure AGAIN. Each person you talk to needs to hear the disclosure.