They have no clue how to fix performance issues. These performance issue have been there for multiple years and users have been asking them to fix these. Instea

They have no clue how to fix performance issues. These performance issue have been there for multiple years and users have been asking them to fix these. Instead, their core competency seems to be hire people to advertize and post "thank you" and "we are here to address your issues" kind of messages here at HN. They have a whole army of those users here (you can check past HN threads related to gitlab).