Workflows and form-related processes are a little like desire paths, true. Over time people establish ways of working that define the business logic of a compan

Workflows and form-related processes are a little like desire paths, true. Over time people establish ways of working that define the business logic of a company. Some of it is codified on paper, some in the culture and interactions, and it all tends to slowly change over time. There is a lot of value in the existing processes. That's what the business is built on. Proposing to drastically change how things work while promising that the result will be at least as good or better -- that's a tough sell for a lot of reasons. It also seems incredibly risky, projects like that are no easy feat. I think a gradual, incremental approach would have a higher chance of adoption and eventual success. Small asks that produce tangible improvements, building towards a systemic changeover.