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I hate butterfly keyboard and I think it's one of the worst mistakes Apple ever made, but I'm afraid I didn't find anything in the article that mentions what "c
by drivebycomment 6y ago
I hate butterfly keyboard and I think it's one of the worst mistakes Apple ever made, but I'm afraid I didn't find anything in the article that mentions what "consumer protection law" that Apple violated.
As far as I know, Apple followed through with their warranty. There's no safety issues with keyboard failures. Where/when does the company's liability end with their product ?
- kemayo 6y agoYou have to follow the link title "filed in 2018" to get the full description of the lawsuit. It says: > Apple is accused of, among other things, violating California's Unfair Competition Law and Consumer Legal Remedies Act, the Magnuson-Moss Warranty Act, the Song-Beverly Consumer Warranty Act, and breach of express warranty. I certainly don't know enough about the law to comment on whether they're actually in violation of anything there. But as a complete layperson the argument "Apple knowingly sold keyboards that broke unreasonably quickly, and took a weirdly long time to change that" is persuasive under some vague sense that products should be suitable for reasonable use.
- arcticbull 6y agoThe warranty of fitness for a particular purpose, I suppose, although that one's implied if I'm not mistaken.
- dragonwriter 6y ago> As far as I know, Apple followed through with their warranty They are specifically accused, among other things, of generally denying warranty service in favor of known-bad self-help recommendations, and also, when accepting units for warranty service, knowingly doing “repairs” that were temporary fixes.
- drivebycomment 6y agoThanks. That's clearly a valid issue to litigate for. Too bad the article doesn't mention any of that.