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Reminds me hugely of what Zingermans does: http://www.amazon.com/Zingermans-Guide-Giving-Great-Service/dp/1401301436/ref=sr_1_1?ie=UTF8&qid=1308077877&sr=8-1 ht
by shaunkoh 15y ago
Reminds me hugely of what Zingermans does: http://www.amazon.com/Zingermans-Guide-Giving-Great-Service/dp/1401301436/ref=sr_1_1?ie=UTF8&qid=1308077877&sr=8-1 http://www.amazon.com/Zingermans-Guide-Giving-Great-Service/...