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> Nobody cares how much you saved in time because it doesn’t get reported anywhere. It shows up on no important metrics. Sales going up by $100K is sexy. Admins

• stanmancan 6y ago
  Revenue increase; unlikely. Cost savings? Yes. But does it? Managers want big teams. It makes them look good. Having 15 direct reports looks better than having 10. That means the manager needs his people to be efficient enough to look good on paper, but inefficient enough that he gets to hire more people. Having a bigger budget and higher headcount makes him look good.
  • Tarsul 6y ago
    yeah, I've read a lot about automation here where this was a common argument, also I noticed this in the company I work for as well. If you are in IT or the user yourself and automate something it doesn't really get recognized by management. I think the only time automation is recognized by management is when it's on the agenda of management itself, e.g. if it's said that 20% of the people have to go and for that to happen there has to happen automation (and outsourcing). However, in this case the idea comes from management so there would not be much recognition for the ones doing the automation (also with the reduction in workforce it wouldn't be appropriate for mere workers to ask for a bonus/raise! Of course that doesn't apply to management..). Automation really is a good example of how dysfunctional (or averse to change) big companies are.