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been using chatwoot, which is opensource too. is this better?
by throwinawaysoon 6y ago
been using chatwoot, which is opensource too. is this better?
- ayewo 6y agoFunny thing is, Chatwoot did their HN launch just 2 days ago [1], so I’m curious to see a head-to-head comparison between Papercups and Chatwoot, two nice-looking chat products that happen to be open source. 1: https://news.ycombinator.com/item?id=26501527 https://news.ycombinator.com/item?id=26501527
- areichert 6y agoWe're pretty similar to Chatwoot in some ways - Kam described some differences here: https://news.ycombinator.com/item?id=26503697 https://news.ycombinator.com/item?id=26503697 To reiterate some of the differences, or why people might choose us at the moment: - A lot of our users really like our Slack integration. For small teams, this means they don't even really have to use our dashboard if they don't want to, because they can do everything from Slack. [0] - We offer a live screen sharing feature [1] - We're working on a library to offer complete customization of the chat UI on your website [2] [0] (We need to set up a better recent demo video of our Slack integration, but if you skim our changelog you'll probably get the gist: https://github.com/papercups-io/papercups/blob/master/CHANGELOG.md https://github.com/papercups-io/papercups/blob/master/CHANGE...) [1] https://storytime.papercups.io/ https://storytime.papercups.io/ [2] https://github.com/papercups-io/chat-builder https://github.com/papercups-io/chat-builder