"Only files on the desktop were gone" I don't really know Windows enterprise distributed management, but from my experience at a former employer my impression

"Only files on the desktop were gone" I don't really know Windows enterprise distributed management, but from my experience at a former employer my impression is that some directories on a Windows computer end up "managed" and others are purely local. We were always told to only put important things in the certain "managed" areas, because they would only be backed up from those directories (including for compliance purposes). The files in "managed" directories would also magically show up when you logged into your login on any managed Windows desktop, the idea was that the local HD was disposable. My guess is that, ironically, those were exactly the directories from which you would have lost your files in this case. One would think they would have backups of everything, but if they're telling people not to log in to the computer to potentially avoid overwriting deleted bytes, sounds like maybe not?