I was just thinking about this I think you're right. Such small differences in phrasing can have a big difference. I think a great response would be "That suck

I was just thinking about this I think you're right. Such small differences in phrasing can have a big difference. I think a great response would be "That sucks, do you THINK if you spoke to them something would change?" Rather than "have you tried to speak to them?" The first is a question, that will prompt them to think and then maybe act. The second is a question that is a little accusatory (you should have already spoken to them about it) Conversation is hard!