4 ms·

How about sending notifications over email?

heavyset_go 6y ago
See this post[1]. We already do text and email notifications. Not all phones and tablets get texts, and email notifications are unreliable. Many users wanted desktop and mobile notifications, hence why we implemented them on top of texts and emails. [1] https://news.ycombinator.com/item?id=26520303 https://news.ycombinator.com/item?id=26520303
yunohn 6y ago
This speaks to your inexperience in making applications for the average user - they barely use email.
- onion2k 6y ago
  The speaks to your inexperience making applications - using anecdotes and assumptions about "the average user" to determine what to do is nowhere near as useful as asking your actual users. Real data is better than guesswork.
  - yunohn 6y ago
    I have built global apps, and found that users struggle to even accept email address confirmations. The reality is that email is dying.
    - onion2k 6y ago
      That's true for the users you've seen. My users all open emails with no problem. Now do you see why "the average user" isn't useful to determine how to build something? Even if most people suck at using email, in my app it works well.
      - yunohn 6y ago
        So you would agree that some users can prefer notifications over email/sms, or is that line of reasoning only self-serving?
        onion2k 6y ago
        I absolutely agree that different groups of users want different things. An "average user" isn't useful in determining that.
        yunohn 6y ago
        Which is exactly why you can continue emailing your users, while others like me would like an option to use notifications and other PWA features.
    - JumpCrisscross 6y ago
      > users struggle to even accept email address confirmations This experience is geographically or demographically unique.
- Jcowell 6y ago
  > This speaks to your inexperience in making applications for the average user - they barely use email. Do you find that most users do authentication via phone number instead of email?
- sdfhbdf 6y ago
  > This speaks to your inexperience Please be kind and not sneer as the guidelines suggest. https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html You could easily reword you comment to. > In my experience the average user barely uses email. Unless you know parent commenter personally I don't think you're competent enough to judge their experience in an online discussion.
bashinator 6y ago
I use apps like this to manage my health care. Email would be a significantly worse experience than notifications.

See this post[1]. We already do text and email notifications. Not all phones and tablets get texts, and email notifications are unreliable. Many users wanted desktop and mobile notifications, hence why we implemented them on top of texts and emails. [1] https://news.ycombinator.com/item?id=26520303 https://news.ycombinator.com/item?id=26520303

yunohn 6y ago

This speaks to your inexperience in making applications for the average user - they barely use email.

onion2k 6y ago
The speaks to your inexperience making applications - using anecdotes and assumptions about "the average user" to determine what to do is nowhere near as useful as asking your actual users. Real data is better than guesswork.
- yunohn 6y ago
  I have built global apps, and found that users struggle to even accept email address confirmations. The reality is that email is dying.
  - onion2k 6y ago
    That's true for the users you've seen. My users all open emails with no problem. Now do you see why "the average user" isn't useful to determine how to build something? Even if most people suck at using email, in my app it works well.
    - yunohn 6y ago
      So you would agree that some users can prefer notifications over email/sms, or is that line of reasoning only self-serving?
      - onion2k 6y ago
        I absolutely agree that different groups of users want different things. An "average user" isn't useful in determining that.
        yunohn 6y ago
        Which is exactly why you can continue emailing your users, while others like me would like an option to use notifications and other PWA features.
  - JumpCrisscross 6y ago
    > users struggle to even accept email address confirmations This experience is geographically or demographically unique.
Jcowell 6y ago
> This speaks to your inexperience in making applications for the average user - they barely use email. Do you find that most users do authentication via phone number instead of email?
sdfhbdf 6y ago
> This speaks to your inexperience Please be kind and not sneer as the guidelines suggest. https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html You could easily reword you comment to. > In my experience the average user barely uses email. Unless you know parent commenter personally I don't think you're competent enough to judge their experience in an online discussion.

bashinator 6y ago

I use apps like this to manage my health care. Email would be a significantly worse experience than notifications.